​Last Updated: February 15, 2026

​Thank you for choosing Embroiderysoft.com. Because we specialize in digital embroidery software and designs, our delivery process is fast, efficient, and entirely paperless.

​1. Delivery Method

​All products sold on our website are digital goods. We do not ship physical parcels, discs, or USB drives.

​2. Delivery Time

• ​Instant Access: Upon successful completion of your payment, you will be redirected to a "Thank You" page where you can download your files immediately.
• ​Email Confirmation: A secondary download link will be sent automatically to the email address you provided during checkout. This usually arrives within 1–5 minutes.

​3. Shipping Costs

​Since all items are delivered electronically, there are no shipping or handling fees. Shipping is $0.00 worldwide.

​4. Technical Issues with Delivery

​If you do not receive your download email within 15 minutes of purchase, please:

1. ​Check your Spam/Junk folder.
2. ​Ensure the email address used at checkout was correct.
3. ​Contact us at support@embroiderysoft.com if the link is still missing. We will manually resend your files within 24 hours.

​5. International Orders

​We accept orders from all countries. Digital delivery is global and is not subject to customs duties or physical border delays.